My research explores the changing nature of work and organizations, given new data analytic and platform technologies.

Melissa Valentine is an Associate Professor of Management Science at Stanford University, where she co-directs the Center for Work, Technology, and Organization. Her research focuses on understanding how work and organizations are changing as a result of crowdsourcing, data analytics, and increasing technical specialization. Melissa has received several best paper awards for research and has been recognized with an NSF CAREER award. Melissa holds a bachelor's degree from Stanford University, a master's degree from NYU, and a Ph.D. from Harvard University.

Publications

Aligning Differences: Discursive Diversity and Team Performance
Katharina Lix, Amir Goldberg, Sameer Srivastava, Melissa Valentine
Management Science
How Client Managers Maintain Control Through Collaborative Repair: Evidence from Platform-Mediated ‘Gigs’
Hatim Rahman, Melissa Valentine
Organization ScienceAOM OCIS paper award
Algorithms at Work: The New Frontier of Organizational Control
Kate Kellogg, Melissa. A Valentine, Angele Christin
Academy of Management Annals
Renegotiating Spheres of Obligation: The Role of Hierarchy in Organizational Learning
Melissa A. Valentine
Administrative Science Quarterly
Did It Have To End This Way? Understanding the Consistency of Team Fracture
Mark Whiting, Allie Blaising, Chloe Barreau, Laura Fiuza, Nik Marda, Melissa Valentine, and Michael Bernstein
CSCW 2019
In Search of the Dream Team: Temporally Constrained Multi-Armed Bandits for Identifying Effective Team Structures
Sharon Zhou, Melissa Valentine, Michael S. Bernstein
CHI 2018Honorable Mention
slides
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats, Amy C. Edmondson
Manufacturing & Service Operations Management
Flash Organizations: Crowdsourcing Complex Work by Structuring Crowds As Organizations
Melissa Valentine, Daniela Retelny, Alexandra To, Negar Rahmati, Tulsee Doshi, Michael Kim, Maxine Fonua, and Michael Bernstein
CHI 2017Best Paper
slides · additional materials
When Equity Seems Unfair: The Role of Justice Enforceability in Temporary Team Coordination
Melissa A. Valentine
Academy of Management Journal
No Workflow Can Ever Be Enough: How Crowdsourcing Workflows Constrain Complex Work
Daniela Retelny, Melissa Valentine, Michael Bernstein
CSCW 2018
slides
Huddler: Convening Stable and Familiar Crowd Teams Despite Unpredictable Availability
Niloufar Salehi, Andrew McCabe, Melissa Valentine, Michael Bernstein
CSCW 2017
slides
Expert Crowdsourcing with Flash Teams
Daniela Retelny, Sebastien Robaszkiewicz, Alexandra To, Walter Lasecki, Jay Patel, Negar Rahmati, Tulsee Doshi, Melissa Valentine, Michael Bernstein
UIST 2014Best Paper
video · slides · project site
Team Scaffolds: How Meso-level Structures Enable Role-based Coordination in Temporary Groups
Melissa A. Valentine, Amy C. Edmondson
Organization ScienceAOM OB paper award
Measuring Teamwork in Health Care Settings: A Review of Survey Instruments
Melissa A. Valentine, Ingrid M. Nembhard, and Amy C. Edmondson, PhD
Medical Care

Working Papers

Site design by Michael Bernstein
Associate Professor
Management Science Department
Stanford University
mav@stanford.edu
475 Via Ortega
Huang Engineering #210
Stanford CA 94305-9035
(650) 725-5676
Admin: Jim Fabry, Huang 300
(650) 724-5040
Curriculum vitae
Teaching 2020–2021
Winter
MS&E 108: Senior Project
Spring
MS&E 184: Future of Work
Fa/Wi/Sp
WTO Colloquia
Office hours: Mon 1-3pm Sign-up
Studying at Stanford WTO
Applying to Stanford WTO
Ph.D. alumni
Daniela Retelny
Daniela Retelny
B12
Hatim Rahman
Hatim Rahman
Northwestern
Ece Kaynak
Ece Kaynak
University City London
Zach Rodgers
Zach Rodgers
McKinsey